Dispute Resolution

Sell and Buy
with Peace of Mind

Our secure escrow and dispute resolution system ensures every transaction is fair, protecting vendors from fraud and guaranteeing buyers get exactly what they paid for

Man using phone
Dispute Successful

Built-In Dispute Resolution for Safer Transactions

Resolve buyer and seller issues quickly with secure, evidence-based mediation.

Raise Dispute Easily

Buyers or sellers can open a dispute directly from an order with reason, evidence, and comments

Raise Dispute Easily

Evidence Upload & Case Tracking

Attach screenshots, receipts, and documents while tracking dispute status in real time

Evidence Upload & Case Tracking

Escrow-Based Resolution

Funds are held securely until the dispute is resolved, protecting both buyer and seller

Escrow-Based Resolution

Admin Mediation & Decision

Makesales reviews both sides, mediates the issue, and issues a fair resolution quickly

Admin Mediation & Decision

Why MakeSales Dispute Resolution Matters

Builds Trust

Fair system for handling buyer and seller issues

Secure Transactions

Funds protected until resolution

Faster Resolution

Quick dispute handling with minimal delays

Reduces Fraud

Evidence-based decisions prevent scams

Better Customer Confidence

Users feel safe during transactions

Centralized Management

Track and resolve disputes from one dashboard